American Music City Taxi

late, not truthful

Posted bysaramccccon 6/6/2009

I have never had such a rude and incompetent experience with a taxi service. I called United Taxi and American music showed up. United estimated 15-20 min before pick-up. I called twice (at 25 min and 30 min) to get a status update and was given "the cab is almost there" untrue statements as the dispatcher reported the lies the driver had said. After 42 min the cab arrived and I called to complain to the dispatcher. Then the driver (from Americn Music City taxi) said he had gotten the call 15 min before arrived, i.e, it was not his fault. not likely. He did not follow my mother's instructions on directions and took a route 10 minutes out of the way. Do not use United or American Music City Taxi (the driver's company)!!